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John 5 EU Store

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SHIPPING

Stock Level Descriptions

  • In Stock: Items usually ship within 72 hours. In some casses for review please allow up to 7 days  
  • Custom Clothing & Pre-Orders: These items usually will, in most cases, be in stock within 2 to 8 weeks.  Some may be brand new items that are waiting for our first shipment. Some may be waiting for replenishment orders to arrive.

Total Delivery Time

Your total delivery time includes 1-2 business days for processing plus 5-8 business days (Standard) shipping time. You can expect delivery of your items 10-15 business days(2-3 weeks) after you place the order. The estimation changes if you choose the Priority service. Alaska, Hawaii and Puerto Rico, Guam and Armed Services orders have longer delivery times (3-7 weeks).

DOMESTIC

We use UPS ground and/or USPS for domestic shipments – When your order is ready to be shipped you will receive an email notifying you of your tracking number. You can track your order at:

http://www.ups.com/WebTracking/track?loc=en_CB

INTERNATIONAL

We use USPS shipping. When your order is ready to be shipped you will receive an email notifying you of your tracking number. You can track your order at https://tools.usps.com/go/TrackConfirmAction_input

All domestic and international packages will be charged based on their individual weight. Your shipping cost will be calculated based on the items in your shopping cart when you proceed to the final checkout step.

We follow all foreign shipping rules and regulations to help expedite your package through customs. We can not be held responsible if customs delays the delivery of your package. Also we are not responsible for the payment of custom’s duties, fees and taxes to any foreign country. These charges are to be payed in addition to the calculated shipping and handling charges.

We apologize for any inconvenience, but we do not take orders from nor ship to the following countries: Singapore, Malaysia, Romania, Afghanistan, Pakistan, Peru, Columbia, Yugoslavia (Serbia), Indonesia and Bermuda.

Why is my country not listed?

Do to the amount of Credit Card fraud in some countries we can not accept payment from all regions of the world.

Please note: Most of our communication is done by email, so please make sure that the email address you use is current.